Aliexpress hat geschrieben, ich soll noch einmal ein Video hochladen, obwohl ich schon unzählige hochgeladen habe.
Der Verkäufer verarscht mich, er teilt mit GPS Test funktioniert nicht mit dem Gerät, nur google.maps, da macht er aber die Standortbestimmung über Wifi oder SIM Karte:
hier ist das Video vom Verkäufer:
... das funktioniert bei mir auch, jedoch keine Navigation über google.maps - TOM TOM oder Navigon.
Aliexpress schreibt jetzt:
Thank you for contacting AliExpress. This is AliExpress Case Management Team.
I am sorry that you didn’t get an amicablesolution from the seller regarding your order <66099118997766
>. We will try our best to help you.
Please kindly understand that our mediation is on the basis that the evidence provided from both sides. If you failed to provide sufficient evidence eventually, AliExpress Case Management Team could not support your claim as requested.
Regarding your dispute about the order<>, based on the current evidence provided in complaint centre, AliExpress can provide you the two following options, and we kindly invite you to choose one of them:
Option 1) 10% refund without returning goods. [We checked the information and supportive evidence you provided for this dispute,
your claim about wrong color has been accepted. According to the verified problem of the order , we can provide this partial refund option.
For the GPS problem, please take a clear video to illustrate the problem and upload it to Mediafire (http://www.mediafire.com/) within 3 calendar days. For the video, please make sure:
1) Use another phone or tablet to illustrate GPS/bluetooth can be used in the enviroment;2) At the same time activate GPS/ bluetooth function of the product you received and demonstrate GPS/ bluetooth can not work properly. You CAN supplement evidence,
we will remediate this dispute once there is more sufficient evidence provided. Please check the helpful link (
http://help.aliexpress.com/Gathering_evidence.html) to learn how to provide valid evidence.]
Option 2) Return the goods for a full refund. (Please kindly note that if there is no agreement that seller pay the returning shipping fee, according to the return policy that seller set for this order, buyer may need to pay for the returning freight; Thus a partial refund as compensation would be a better choice if you would like to keep the product that still has certain value. If you choose this way, we will ask seller to provide the returning address. Please be aware that the returning address must be confirmed or provided by seller. If you send it to a wrong place, you will be responsible for the loss.)
Please let us know your choice or other remarks within 3 calendar days. If you fail to choose or reach an agreement with seller before the deadline, we will close this dispute directly according to the option 1. If the seller provides valid counter evidence as response, we might update options you could choose.
Note: If you have already settled the dispute with seller, please kindly give a response in the complaint center so that we can be informed and follow this dispute based on the settlement.
Thank you in advance for your understanding and great cooperation.
Best regards,
AliExpress Case Management Team
... ich wollte das Teil eigentlich behalten, doch 10% Rückvergütung ist mir zu dünne, kein GPS, kein original Akku passt, hängt sich oft auf, Tasten hängen auch ...
Mike