Reklamation problem

[Davidenk00]

Guten Tag, ich bin David T. (Adresse entfernt / Erbse)
Also, mein Freund Aleksandar Gvozdic hat das Handy auf diese Adresse bestellen.Das Handy wurde nicht funktioniert wie Sie geschrieben haben.Akku konnte eigentlich nur 6 Stunden funktionieren,aber habe ich gehört, dass Akku 10 Stunden einfach dauern kann.Nach den Aktuelisierung startet "keyboard" echt blokieren und deshalb habe ich das Handy zurück geschickt.Ich habe auch Einlader rein zu packen vergessen.Ich habe schon am Mittwoch den Packet geschickt, aber haben wir, mein Freund und ich gar keine Antwort gekriegt. Ich wollte wissen was los ist.Danke

 

[Herr Doctor Phone]

wo gekauft, welche firma?
wohin geschickt, welches land, warum?
was defekt, was kaputt?

-

 

[thor2001]

@Herr Doctor Phone

... dacht ich mir auch.

Gruß

 

[Davidenk00]

It was from frankfurt oder scuberßtrase 67.
it was from bada logicistic team gmbh i think[DOUBLEPOST=1511278826,1511278778][/DOUBLEPOST]The phone was laggy and low battery life sorry for not speaking german i dont know it
my friend translate it for me

 

[Gast123]

wo gekauft, welche firma?

... dacht ich mir auch.

Vielleicht sagt ihm mal, dass das hier ein öffentliches Forum ist und nicht der Bereich zum Versenden persönlicher Nachichten bei Ebay oder Ebay Kleinanzeigen. Das hat er glaube ich in der Hektik verwechselt.

 

[Davidenk00]

I write it why i returne the phone i returned the phone beacuse was laggy and the battery did not last that long[DOUBLEPOST=1511278985,1511278951][/DOUBLEPOST]I sended like 5 emails on their ebay but no answer at all[DOUBLEPOST=1511279257][/DOUBLEPOST]What i need to do my friend did not get the money back

 

[woelffin]

You are here in a private forum - this is not a seller area.

Please go back to the shop where you bought the phone. They will help you.

 

[Davidenk00]

My friend did buy it on ebay and im not able to go in frankfurt i ask what i need to.do now bcs i.send the phone six days ago and still no answer

 

[ColonelZap]

Who are you trying to reach? A shop? I really don't know what to do with this thread

 

[woelffin]

My friend did buy it on ebay and im not able to go in frankfurt i ask what i need to.do now bcs i.send the phone six days ago and still no answer

The problem is: we can not help you also.

Do you send the phone to the company which build the phone? Than please write them an email via the support center on their webpage.

 

[Davidenk00]

Yes i want to reach the shop but they dont answer : (

 

[ColonelZap]

the shop

WHICH shop? What is the name of the shop?

 

[Davidenk00]

I try to contact them.on ebay but they dont answer and they dont have phone number

 

[woelffin]

can you send me a personal message? I can try to help you - contacting the shop.

 

[Davidenk00]

I will right now

 

[woelffin]

also you said you send the phone to whereever - I guess you have got a tracking id? maybe the phone is still on the way.
do you have a rma number?

 

[ColonelZap]

@Davidenk00 If you don't tell me which shop you are trying to reach, I will delete this thread, SORRY

 

[Davidenk00]

can you send me a personal message? I can try to help you - contacting the shop.

[DOUBLEPOST=1511287477,1511287441][/DOUBLEPOST]It was bada logistic team gmbh[DOUBLEPOST=1511287580][/DOUBLEPOST]The problem is i did not get the tracking number when i asked the woman who work there why i did not get the tracking number she said you pick the pacakge of 4.50 eur no the pakacge of 6.90

 

[Nurnai]

Er hat als Päckchen OHNE Trackingnummer versendet...

 

[Davidenk00]

Yes that pachken