Hello Forum,
I'm new here. Just registered actually as a result of a negative experience with a seller from China.
I hope this is the right place to share good and bad experiences with Chinese mobile device distributors and maybe find a better one.
Sadly my first bad experience is with regards to a company called IBUYGOU from Shenzen. They sell all sorts of mobile/GSM related stuff.
I bought a GPS tracker from them. it took three weeks to arrive, their portal tracking still shows it as "on the way".
Then the device arrived and it returned a location via SMS just once, then it stopped working completely.
Customer service wasn't technical enough, so I was told to write an email to someone called "King". King replied, but not to the questions I asked. Back to cust. serv. They have now been dealing with it for two weeks and gone on holiday for a whole week. Now asked for my money back, no response.
It's really upsetting.
But I can only warn everyone now. They may be fine if everything works well. But if it doesn't your money is gone...written off.
Can someone recommend a better seller? Someone who one can indeed trust and rely on?
Steph
I'm new here. Just registered actually as a result of a negative experience with a seller from China.
I hope this is the right place to share good and bad experiences with Chinese mobile device distributors and maybe find a better one.
Sadly my first bad experience is with regards to a company called IBUYGOU from Shenzen. They sell all sorts of mobile/GSM related stuff.
I bought a GPS tracker from them. it took three weeks to arrive, their portal tracking still shows it as "on the way".
Then the device arrived and it returned a location via SMS just once, then it stopped working completely.
Customer service wasn't technical enough, so I was told to write an email to someone called "King". King replied, but not to the questions I asked. Back to cust. serv. They have now been dealing with it for two weeks and gone on holiday for a whole week. Now asked for my money back, no response.
It's really upsetting.
But I can only warn everyone now. They may be fine if everything works well. But if it doesn't your money is gone...written off.
Can someone recommend a better seller? Someone who one can indeed trust and rely on?
Steph
